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Mail-in repair · Anywhere in the US

Mail-In Player Unit Repair

Outside our in-home area? The power supply or driver board from your player system can come to us. We bench-test it, tell you what failed, and quote in writing before we touch it.

Tell us what you’ve got Call (470) 758-9572
  • Any stateShip from anywhere in the US
  • Written quoteBefore any work starts
  • Can’t fix it?You pay return shipping only

Bench Work

What We Repair by Mail

In-home service is metro Atlanta and North Georgia. Bench work is not geographically limited — if it fits in a box, it can come to us from anywhere in the country.

PianoDisc

Power Supplies

PDS-128, PDS-128 Plus, 228CFX and related supplies. Aging electrolytics, failed regulators, and the clicking-relay symptom that gets misread as a dead control box.

PianoDisc

Keydriver & Driver Boards

Keydriver boards, solenoid driver boards, and MX expansion boards. Dead ranks of notes usually trace to driver channels rather than the solenoids themselves.

Yamaha

Disklavier Supplies

Power supplies across Mark II, IIXG, Mark III and Mark IV generations. The most common failure on any Disklavier old enough to vote. See Disklavier power supply repair.

QRS

Pianomation Boards

CD2000 and Pianomation control and driver boards, including the red ER-light power supply failures.

Not Sure?

Send a Photo First

If you do not know whether a unit is worth saving, photograph the unit and its label and send it through the form. We will tell you before you pay to ship anything.

North Georgia

We Come to You

In metro Atlanta or North Georgia? Skip the box. In-home diagnosis is a $100 flat rate, right where the piano sits.

The Process

How It Works

Nothing gets worked on before you have a number in writing.

Contact us before you ship

Tell us the system and what it is doing, or send a photo of the unit and its label. We confirm it is worth doing and give you the shipping details.

We bench-test and quote

The unit is tested, the failure identified, and you get a written quote. No work starts until you approve it.

Repaired and returned

We do the work, test it under load, and ship it back. If we cannot repair it, you pay return shipping and nothing else.

Why Repair

These Units Aren’t Made Any More

The replacement market for legacy player electronics is thin, expensive, and full of units the same age as the one that just died.

Discontinued Means Used-Market Only

A PianoCD or PDS-128 control box hasn’t been manufactured in years. eBay is the market, and every unit on it carries the same aging capacitors as the one you are replacing.

The Failure Is Usually Components, Not the Board

Electrolytic capacitors, regulators and relays are what age out. The board itself is generally fine. Replacing those parts restores the unit you already own.

Player Technicians Are Rare

Player systems sit in an awkward gap: too electronic for most piano technicians, too piano-specific for most electronics shops. Shipping the unit puts it on a bench that handles these systems.

Upgrades Aren’t Always the Answer

PianoDisc’s official path for a dead legacy box is an iQ upgrade — a good option, but not what every owner wants or can afford. Repair keeps the original system playing.

Pricing

Quoted Before Any Work

Bench Test

Written quote first

We test the unit, identify what failed, and send you the price in writing. No work starts until you approve it.

If We Can’t Repair It

Return shipping only

If the unit cannot be repaired, you pay return shipping and nothing else.

Pricing is quoted per unit after testing, because a single failed capacitor and a fully reworked driver board are not the same job. Contact us with what you have and we will give you a realistic range before you ship.

FAQ

Mail-In Repair Questions

Can I send my player unit in if I live outside Georgia?
Yes. Bench work is not geographically limited. Owners anywhere in the country can ship a power supply or driver board to us. In-home service is metro Atlanta and North Georgia, and mail-in repair covers everywhere else.
What can be repaired by mail?
PianoDisc power supplies including PDS-128 and 228CFX, keydriver and solenoid driver boards, Disklavier power supplies across generations, and QRS Pianomation boards. If you are not sure whether a unit is worth saving, send a photo before you ship it.
How does mail-in repair work?
Contact us first so we know what is coming and can confirm the unit is worth doing. Ship it in. We bench-test it, identify what has failed, and send you a written quote before any work starts. Once approved we repair and return it. If we cannot repair it, you pay only return shipping.
How much does mail-in repair cost?
Pricing is quoted per unit after testing, because a single failed capacitor and a fully reworked driver board are not the same job. Contact us with what you have and we will give you a realistic range before you ship.
Why repair the unit instead of replacing it?
Most of these units are discontinued. A PianoCD or PDS-128 control box is no longer manufactured, so the used market is the only source for a like-for-like replacement, and those units carry the same aging components. Component-level repair restores the unit you already own.
What if I am in metro Atlanta or North Georgia?
Then we come to you. In-home diagnosis is a $100 flat rate, and you get a written estimate before any repair work begins.

Get Started

Tell Us What You’ve Got

Contact us before shipping anything. Tell us the system and the symptom, or send a photo of the unit and its label — we will confirm it is worth doing, give you a realistic range, and send shipping details.

Service Area

Mail-in from anywhere in the US — in-home across metro Atlanta & North Georgia

Call (470) 758-9572

Mail-In Repair Enquiry

Tell us what you’ve got Call