North Georgia QRS Pianomation Specialist
CD2000 through current PNOmation3. Power supplies, drive replacement, solenoid drivers, and controller upgrades. In-home service throughout North Georgia.
What We Work On
QRS has built Pianomation since the early 1990s, and like PianoDisc it's a retrofit system — the electronics live in pianos of every make and age. We service all generations, including controllers QRS has long since discontinued.
The CD-controller era. Power supply failures (the infamous red ER light) and dead CD drives are the two most common failures — both fixable.
Transitional controllers with early digital audio. Lockups, dead displays, and drive failures — most have repair paths or PNOmation upgrade options.
QRS's current app-controlled platform. Most issues are WiFi configuration, firmware, or app pairing rather than hardware.
The under-key solenoid rail carries over across controller generations. Individual solenoid failures, driver board faults, and calibration drift affect every install with age.
A dead CD2000 controller doesn’t mean a dead system — the existing rail usually accepts a modern PNOmation controller, turning a 1990s install into an app-controlled player.
Regulation, voicing, and tuning for the acoustic piano under the electronics — handled alongside system work or as a standalone visit.
Common Issues
These are the QRS failures we see most often in the field.
The classic CD2000 failure: the controller shows a red error light or nothing at all. Almost always the power supply — repairable at component level without replacing the controller.
CD2000-era drive mechanisms wear out long before the electronics. We replace drives, or skip discs entirely with a PNOmation upgrade that plays from an app.
Audio plays but the keys stay still — usually a failed solenoid driver board, a blown rail fuse, or a disconnected harness between the controller and the rail.
Older QRS controllers lock up after power interruptions. A hard reset or firmware reload resolves most cases without any parts.
Solenoid calibration drifts with use, and individual solenoids fail. One dead note is usually a solenoid or fuse; widespread unevenness calls for recalibration.
WiFi dropouts and pairing failures on PNOmation systems are usually network configuration or firmware — often resolved in a single visit.
The Process
No guesswork, no sight-unseen quotes. Every job starts the same way.
Call to talk through what your system is doing, or book the $100 flat-rate diagnosis to get on the schedule. Either way works.
We come to you. Ethan assesses the system on-site — no moving the piano, no hauling it anywhere. At the end of the visit you get a full written estimate.
Review the estimate, ask questions, and decide. No work starts without your sign-off. If you decide not to proceed, the $100 diagnosis fee stands.
If we can't diagnose the problem, you don't pay anything. If we can diagnose it and fix it, we schedule the repair at $125/hr with written progress updates.
Rates
No surprise charges. You'll always know the cost before any work begins.
Full assessment of your Pianomation system, on-site. Includes a written explanation of the problem and a repair estimate. Paid upfront to book your visit.
Billed only after you approve the written estimate. Simple repairs may take 1–2 hours. Complex failures across multiple components can take more — you'll know the range before we start.
If we come out and genuinely can't identify the problem, the diagnosis fee is waived. If we diagnose it and you choose not to repair, the $100 stands.
FAQ
Get Started
QRS scheduling is handled directly by Ethan. Call to talk through what your system is doing, or book the $100 diagnosis online to get on the schedule.
All of North Georgia — we come to you